Academic Staff Handbook

 

 

 

 

APPENDIX II

ACADEMIC STAFF GUIDE TO COMPUTER RESOURCES

The following offices and units provide a multitude of computer services to various units, departments, and individual staff members throughout campus.

Administrative Information Technology Services (AITS)

50 Gerty Drive
244-0100
http://www.aits.uillinois.edu/

AITS is the University's administrative computer services support organization. The AITS mission is to:

·        deliver appropriate, cost-effective information technology systems and services that support the administrative processes of the University;

·        provide leadership on information technology best-practices; and

·        collaborate with the campus-based computing organizations on policies and standards that optimize and secure the University's information technology resources.

AITS is divided into five functional areas: Administration and Financial Management, Applications Development and Data Management, Applications Support, Computer and Network Operations, and Enterprise Architecture Planning.

 

Administration and Financial Management
217-265-0716
217-244-4522

 

Applications Development and Data Management
217-333-3102








Applications Support
217-333-6392

 


Computer and Network Operations
217-244-6535
312-996-5506

Provides the administrative, financial,
and clerical systems required to support
the AITS enterprise, and is an experi-
mental environment for testing potential
new office systems and services.

Provides the leadership, planning,
coordination, support, and management
required to meet the information
management needs of colleges and
departments; to develop client/server
applications and systems; and to
evaluate on a continuing basis advanced
client/server technologies to determine
their usefulness to the University's
information management needs.

Provides the leadership, planning,
coordination, support, and management
required for the selection, installation, and operation of enterprise-wide infor- mation systems of the University.

Provides the leadership, planning,
coordination, support, and management
required to operate and maintain a
state-of-the-art computing and data
communications network providing the
management environment.

 

 

 

 

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Enterprise Architecture Planning
217-333-0003

 

 

 

 

 

The AITS architecture planning initiative provides a framework for technology planning, piloting, and documentation. The AITS Architecture Planning Team constantly reviews the current IT infra- structure and current practices for developing, implementing, and integra- ting enterprise information systems at the University of Illinois. The Team also researches and proves new technology and IT practices for use at the University and coordinates their documentation and initial production implementation.

 

 


Beckman Institute for Advanced Science and Technology
Imaging Technology Group (ITG)
405 N. Mathews
Urbana, IL 61801
244-0170
http://www.itg.uiuc.edu/

The Imaging Technology Group (ITG) provides state-of-the-art imaging facilities for researchers at the Beckman Institute and the University of Illinois. This mission is accomplished through two facilities: the Visualization, Media and Imaging Laboratory, and the Microscopy Suite. These two facilities are open to all faculty, staff and students on the UIUC campus.

The Visualization, Media and Imaging Laboratory (VMIL) provides resources of use to many fields within the arts and sciences. These resources support a wide variety of projects, including: scientific visualization, image editing and analysis, 3D modeling/animation, broadcast-quality video and DVD production, high-resolution 2D scanning, 3D object scanning, 3D printing, and research presentation.

The Microscopy Suite (MS) provides a range of imaging modalities and supporting equipment for the preparation, imaging and analysis of microscopic specimens. Instruments in the facility support electron (TEM, Environmental SEM), light (fluorescence, multi-photon confocal, reflected light) and scanning probe (AFM, NSOM) microscopy.

Both facilities require user registration and fees may apply.

Campus Information Technologies and Educational Services (CITES)
1120 Digital Computer Laboratory
333-1637
http://www.cso.uiuc.edu/

CITES' mission is to provide the campus with basic computing services and support for instruction and research, the infrastructure for networking and telephony, and the leadership necessary for the campus to use these technologies to accomplish its goals.

 

 

Account Services
1420 Digital Computer Laboratory
333-6760
acting@uiuc.edu
http://www.cites.uiuc.edu/help/

 

CCSO-ANNOUNCE mailing list
listserv.uiuc.edu/archives/cites-announce.html

 

Creates staff and student email (cluster) accounts, sets or resets passwords as needed, creates Network IDs, sets Network ID passwords as needed, and acts as a sales and distribution point for site licensed software.

 

Provides official announcements about CITES services. All University faculty, staff, and students are welcome to subscribe. To subscribe or view an archive of messages posted to this list, go to Web site listed in the left column.

 

 

 

 

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Central Help Desk
1420 Digital Computer Laboratory
244-7000
consult@uiuc.edu
http://www.cites.uiuc.edu/help

Computing Resources for Education in the
    Social Sciences (CRESS)
212 Lincoln Hall
333-2025
http://www.cress.uiuc.edu/

 


Departmental User Services (DUS)
333-2DUS
http://www.dus.uiuc.edu/


Engineering Workstations (EWS)
http://www.ews.uiuc.edu/


Faculty and Staff Technology Training
   Team (FAST3)
26 Illini Hall
333-6285
http://www.oir.uiuc.edu/FAST3/

Information Technology Security
Life threatening security incidents:
   9-911 (on-campus); 911 (off-campus)
Critical computer and networking security
   incidents: 265-5000
General computer and networking security
   incidents: security@uiuc.edu
SPAM reports (include full headers):
   abuse@uiuc.edu
http://www.cio.uiuc.edu/security

 


Instructional Computing Sites (ICS)
Wohlers Hall -- Room 70
English -- Room 8
Everitt Laboratory -- Room 146
Illini Hall -- Room 23
Illini Union
1203 ½ Nevada
901 W. Oregon
Undergraduate Library
http://www.cites.uiuc.edu/sites/

Provides phone, email, and walk-in consulting to address a wide range of questions and issues related to campus computing and communications. Serves as the central contact for questions related to CITES and its services.

Partnership between CITES and LAS to provide statistical consulting for research and instruction, computer classrooms,  and one-on-one training to enhance instruction via WebCT. Also provides installation assistance for SPSS and SAS (statistical packages) to any member of the University community. Additional services can be purchased by non-LAS departments.

Provides fee-based technical support, strategic technology planning, and many computing resources to over 90 University departments, schools, and colleges.

Provides on-site consultants, services, manuals, and computer laboratory facilities for the students and faculty of the College of Engineering.

Provides faculty, staff, and students with comprehensive, fee-based training on computers, software, and related technology.



Oversees campus-wide network and computer security. Offers educational opportunities in computer and networking best practices in an effort to provide UIUC faculty, staff, and students with a secure computing environment. Responds
 to all network incidents including
 inappropriate and unsolicited email (SPAM), denial of service attacks, and virus attacks. When appropriate, provides investigative support to local and federal law enforcement agencies, inter- faces with off-campus Internet Service Providers, and answers general questions about campus or security issues.

Provides computing labs and services to faculty, staff, and students. Each lab is staffed by consultants and has a variety of software, hardware, and audio-visual equipment.

 

 

 

 

 

 

 

 

 

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Newsletter
http://www.cites.uiuc.edu/newsletter



Network Administrator Support (NAS)
244-1000
admin-help@uiuc.edu
http://www-commeng.cso.uiuc.edu/nas/

 Network Design Office (NDO)
1540 Digital Computer Laboratory
244-1600
http://www-commeng.cso.uiuc.edu/groups/ndo/


On-site Consulting Services
333-8628
onsite@uiuc.edu
http://onsite.cso.uiuc.edu/

UNIX Systems Hardware Group
1420 Digital Computer Laboratory
333-3723
http://ushg.cso.uiuc.edu/


Workstation Services Group
wsg@uiuc.edu
http://www-wsg.cso.uiuc.edu/

 

Provides news, how-tos, and statistics about University computing and communications resources. The newsletter is published at the beginning and middle of each semester.

Provides training and consulting support to network administrators.



Designs and implements in-building local-area networks (LANs) and upcoming technologies for all buildings on campus. NDO also facilitates connections to the University network, UIUCnet, for campus-related buildings.

Provides faculty, staff, and students with on-site, fee-based technical support for custom configuration or problems that cannot be resolved via phone or walk-in service.

Provides maintenance and repair services for Sun, Silicon Graphics, and Hewlett Packard workstations and servers. Services are available on a contract or per-call (time and materials) basis.

Administers campus software site licenses for major Unix platforms. Provides system administration services for many types of Unix workstations on a contract or hourly basis.

 

 

 

Division of Management Information (DMI)
909 South Sixth Street
333-3551

The Division of Management Information (DMI) is a service unit reporting to the provost dedicated to assisting administrators, faculty, and staff obtain timely, accurate, and appropriate information from the University's administrative databases. The Management Information Web site (http://www.dmi.uiuc.edu/) contains an extensive array of data resources, including the Campus Profile.

Office for Information Management (OIM)
124 David Kinley Hall
244-0812

This office was designed to foster the study of information management across all functional disciplines and to lead the College of Commerce and Business Administration in the incorporation of information technology into the business curriculum.

   OIM aims to coordinate the development of computer applications in the course curriculum, to supervise computer laboratories used for general student projects that simulate specialized business environments, and to provide a focal point for research-related information systems and their impact on management and its operations.

 

 

 

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The facilities and activities of the office permit the College of Commerce and Business Administration to give students experience in state-of-the-art equipment and programs in information systems.

National Center for Supercomputing Applications (NCSA)
152 Computing Applications Building
605 East Springfield Avenue
Champaign, IL 61820
244-0072
http://www.ncsa.uiuc.edu/

The National Center for Supercomputing Applications, one of the five original National Science Foundation's Supercomputer Centers, opened in January 1986. NCSA earned and maintains an international reputation in high-performance computing and networking and in developing innovative software applications. NCSA greatly broadened the user base of remote supercomputing and the Internet with NCSA Telnet in 1987. In 1992, the center introduced NCSA Mosaic, the first readily-available graphical Web browser, which helped launch the multibillion-dollar "dot.com" sector.

Since 1997 NCSA has been the lead site for the National Computational Science Alliance, a nationwide partnership to prototype the computing and information infrastructure of the 21st century, called the grid. In 2001 the effort to build the grid entered high gear, when NCSA and three partners were tapped by the NSF to build and deploy the TeraGrid, the most comprehensive infrastructure ever deployed for scientific research. When completed the TeraGrid will include the world's fastest supercomputers -- including 8 teraflops of Linux cluster computing power at NCSA -- as well as tools and applications for distributed scientific research.

NCSA's current computational resources include two Linux clusters capable of a combined 2 teraflops peak performance, and a 1,528-processor SGI Origin2000 array. The center also offers a Private Sector Program, which gives Fortune 500 companies the chance to use new technologies, hardware and software years before they hit the market.

 

 

 

 

 

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