Academic Staff Handbook

                     Chapter 7

 

                     Support Services

 

 

 

 

 

 

 

 

 

EMERGENCY SERVICES

Campus Police

Campus Police officers are sworn police officers under state statutory authority and are trained to cope with emergencies and other problems on campus and in the immediate area of the campus. Their primary responsibilities are to protect the people and property under their jurisdiction, to maintain peace and order, and to protect constitutional rights. Campus Police officers investigate crimes and enforce state criminal statutes, the Illinois Vehicle Code, and University rules and regulations. All officers operate under the community policing philosophy within defined "focus areas." Every officer has ownership of a defined area where they work in partnership with their community to help solve identified problems. Visit www.dps.uiuc.edu to identify the officer assigned to a particular area of campus. Any incidents on University property should be reported to them immediately. Call 9 + 911 from University phones (just 911 from all other phones) for emergency service and police patrol officer assistance or 333-1216 for administrative calls. The Campus Police office is located in the Public Safety Building at 1110 West Springfield, Urbana.

SAFETY SERVICES

Division of Environmental Health and Safety

The role of the Division of Environmental Health and Safety (DEHS) is to advise and consult in matters relating to the health and safety of faculty, staff, students, and visitors, and in matters related to compliance programs for campus activities. DEHS functions in direct support of the teaching, research, and public service mission of the campus. Major program responsibilities within DEHS are distributed among the Biological Safety Section (safe handling, transport, use, and disposal of biological materials; quality assurance oversight of research conducted according to Good Laboratory Practice regulations; and the coordination of the campus medical surveillance program), the Chemical Safety Section (safe handling, transport, use, and disposal of chemicals as well as chemical waste minimization), the Environmental Compliance Section (environmental permit and remediation oversight, environmental assessments, and underground storage tanks), the Occupational Safety and Health Section (accident injury prevention, asbestos management oversight, boiler and pressure vessel oversight, building plan reviews regarding safety issues, fire safety, food sanitation, and industrial hygiene), and the Radiation Safety Section (acquisition, use, storage, and disposal of radioactive materials, and x-ray and laser safety programs).

 

 

 

 

 

 

 

 

 

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For these programs, DEHS personnel provide assistance with code, guideline, and regulatory interpretation; coordination of regulatory compliance programs; technical assistance and interpretative analysis of technical reference materials; training and education programs; the development of health and safety standards; health and safety evaluations; assistance to emergency response units; and assistance in the establishment of intradepartmental health and safety programs. DEHS occupies the Environmental Health and Safety Building located at 101 South Gregory Street, Urbana. For additional information, call 333-2755.

OFFICE SUPPORT SERVICES

Office of Mail Services

The Office of Mail Services has two units: Campus Mail Distribution and the Mailing Center.

Campus Mail Distribution is located at 1109 West Main Street in Urbana. Its staff members are responsible for delivering all intracampus mail. At this location, all incoming U.S. mail that is improperly addressed is readdressed. Campus Mail Distribution provides most offices with daily pickup and delivery of campus mail Monday through Friday, except on holidays. It also is one of the locations with a drop-off box for materials going to the Chicago campus via the overnight shuttle.

To ensure that mail is received in a timely manner, consult the mailing guidelines in the front section of the Student/Staff Directory. Any questions or concerns with intra-campus mail should be brought to the attention of the Manager by calling 333-2029 or email flthomas@uiuc.edu

The Mailing Center is located at 1611 South Oak Street, Champaign. Its staff members are responsible for handling all outgoing U.S. and foreign mail. Mass campus mailings that require addressing, inserting, or other preparation are also handled at this location. Services for bulk production include automatic bursting, folding, intelligent inserting, inkjetting, labeling, and metering.

Other center services include: pickups and deliveries, daily mail preparation, data processing, warehousing, the sale of postage stamps, business reply mail service, and complete consultation about United States Postal Service rules and regulations. If the campus has a mail-related need that the Mailing Center cannot fulfill, its staff will locate the best service for the best price.

The Mailing Center is another location with a drop-off box for materials going to the Chicago campus via the overnight shuttle.

The Manager of the Mailing Center (333-6101) is the official liaison between the campus and the United States Postal Service. Any questions, concerns, or problems with U.S. or campus mail should be brought to the attention of the manager.

Campus Receiving

Campus Receiving provides delivery service for the Campus. For questions or requests concerning problems, policies or services, information on receipt or delivery, or to schedule a pick-up of materials for shipment through Campus Receiving call 333-1653 or e-mail whisnant@uiuc.edu.

 

 

 

 

 

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Telephone and Communication Services

Campus Information Technologies and Educational Services (CITES) provides a wide range of communication services to the campus, including telecommunications, pocket paging, voice mail, cellular phones, teleconferencing, video conferencing, and two-way radios. The communications division is located at 302 East John Street, Suite 1608, Champaign. The Student/Staff Directory contains information about telephone and communication services, including instructions for placing campus, local, and long-distance calls. For additional information, contact the customer service office at 333-1161 or visit the communications home page at ntx2.cso.uiuc.edu/telecomm/.

Campus Stores and Campus Computer Center

Office supplies, computers, software, printers, furniture, paper supplies, disposable restaurant supplies, lab supplies and lab chemicals, are available through this unit. Most products are sold at discounted prices based on Educational Contracts and University bids. Merchandise may also be ordered through a convenient on-line ordering system called Web Cat. Departmental customers may also order via a Stores Requisition/Voucher through Campus Mail or by fax. Phone orders can be placed by calling 333-0338 for office, paper, lab, chemicals and restaurant supplies. Computer hardware and software may be ordered by phone at 244-0139. Counters and the Warehouse Store are open at 1609 Oak Street, from 8:00-5:00 Monday through Friday for pick up items and to browse special sale items. To learn more about products and services available log onto www.cstores.uiuc.edu or email cstores@uiuc.edu or ccenter@uiuc.edu. Personal computers, software, peripherals, computer repair services, and computer security installations are available through this unit. For further information call the Computer Center at 244-0139.

Eligible faculty and staff members may purchase personal computer products for their personal use through the Micro Order Center located on the first floor of the Illini Union Building (244-7938). Merchandise may also be picked up at the Campus Stores' sales counter at 1609 South Oak Street. Orders may be placed by phone, fax, or mail by using a Stores Service Requisition/Voucher form or via the Internet through Web Cat at www.cstores.uiuc.edu. For further information, call 244-5189 or 244-0139.

INFORMATIONAL TOOLS

Student/Staff Directory

The Student/Staff Directory, produced annually by the Office of Publications and Marketing, includes listings for current and retired University of Illinois faculty/staff members and for members of authorized allied organizations. Employees on the University payroll as of September 21 are included in the faculty/staff section of the directory, which is derived primarily from University payroll records.

Each staff member has the option of withholding personal information (residence address, residence telephone number, or spouse's name) from his or her listing. Visit www.ahr.uiuc.edu/onelineforms/default.htm to obtain and submit a form electronically. You may also pick up a suppression form at the Personnel Services Office, 52 East Gregory Drive, or at the Academic Human Resources Office, 807 South Wright Street, Suite 420. Submit the completed form to the

 

 

 

 

 

 

 

 

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Academic Human Resources Office. Once submitted, a suppression remains in effect until the faculty/staff member files a reinstatement form. Suppression forms must be submitted by September 1 to take effect in the faculty/staff listing in the printed directory. These forms, however, may be submitted throughout the year and will take effect in the online directory generally within five working days of receipt.

The directory also contains a listing of campus units and currently registered students, as well as reference sections on cultural and athletic events, the University's organization, and services.

Web Calendar

A calendar of campus events is published online at www.uiuc.edu/uicalendar/cal.html. Entries for the online events calendar may be sent by
e-mail to insideil@uiuc.edu.

Inside Illinois

Inside Illinois is a semimonthly newspaper for faculty and staff members of the Urbana-Champaign campus. It is published by the News Bureau on the first and third Thursday of each month (except during December and January when the schedule varies). News is solicited from all areas of campus; submissions (including event announcements and faculty/staff achievements) should be typewritten and double-spaced and should be sent to the editor at least 10 days before publication. Items may be sent by e-mail to d-dahl2@ uiuc.edu or campus mail to Inside Illinois, 807 South Wright Street, Suite 520 East, Champaign, MC-314, or fax (244-0161).

Items for the Inside Illinois calendar are due 15 days before publication. Items may be sent by e-mail to insideil@uiuc.edu, to the campus mail address above or to the above fax number.

The Daily Illini

The Daily Illini (DI) is the U of I student newspaper. It is published Monday through Friday during the fall, spring, and summer semesters. Copies of the DI are available at numerous locations on campus, including the Daily Illini office at 57 East Green Street, Champaign (333-3733).

TRANSPORTATION SERVICES

Division of Campus Parking and Transportation

Rental parking is available to faculty and staff members of the University and approved allied agencies at the Urbana-Champaign campus. For information concerning location and availability of rental parking, please contact the Division of Campus Parking and Transportation at 1110 West Springfield, Urbana, 333-3530 or visit www.parking.uiuc.edu.

The Division of Campus Parking and Transportation also operates the Motorist Assistance Program from 7:00a.m. Monday through 7:00a.m. Saturday. Services are available at all University buildings and lots within an area roughly bounded on the north by University Avenue, the east by Lincoln Avenue, the south by Curtis Road, and the west by First Street. This service provides assistance to motorists who need a jump start, help in unlocking their vehicle, need a safe container for gasoline and a ride to the nearest gas station, or the use of an air tank. For assistance, please call 244-HELP (4357).

 

 

 

 

 

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Campus Bus Service/MTD

For those who do not wish to drive on campus, the designated campus bus system is available to all faculty, staff, students, and visitors. Faculty, staff, and students may also access the city bus system free of charge with a valid University Identification Card (I-Card). For route information and maps, contact the Champaign-Urbana MTD Office at 801 East University Avenue, Urbana, 384-8188 or the Division of Campus Parking and Transportation at 1110 West Springfield, Urbana, 333-3530.

University of Illinois-Willard Airport

The University of Illinois-Willard Airport is located near U.S. Route 45, six miles south of Urbana-Champaign. Nonstop airline service is provided to Chicago (O'Hare), Detroit, Minneapolis, and St. Louis by American Eagle, Northwest Airlink, and American Connection. Information or reservations may be obtained by calling a travel agent or the airlines named. Ticket offices, rental car offices, a lounge, and a restaurant are located in the terminal building. The airport provides a private meeting room associated with the restaurant that can be used in conjunction with breakfast, luncheon, and dinner meetings. Please call 244-8634 for reservations of the meeting room. Free parking validation is available for up to six hours.

A round-trip limousine service meets all scheduled flights, with flat rates for service between the airport and Urbana-Champaign, Rantoul, and Robert Allerton Park. Arrangements for renting a car can be made at one of four car rental services in the terminal building.

FINANCIAL SERVICES

Check Cashing

University staff members may cash personal checks up to $200 per day in 100b Henry Administration Building and up to $50 per day at the U of I Employee Credit Union located in the Illini Union. A valid staff identification card must be presented. No payroll checks will be cashed.

Credit Union

The University of Illinois Employees Credit Union (UIECU) is a not-for-profit financial cooperative organized for the benefit of the University community. UIECU is a full-service financial institution and offers many investment and lending products, plus other services including direct deposit and payroll deduction. All employees of the University of Illinois are eligible for membership, as are employees of related or allied organizations, members of the U of I Alumni Association, and current students. Family members of current credit union members are also eligible to join. The Credit Union's main office is located at 2201 South First Street, Champaign, MC-666 (278-7700). Branch offices are located in the Illini Union and at Johnstown Center. Visit UIECU's Web site at www.uiecu.org.

 

 

 

 

 

 

 

 

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OTHER SERVICES

University of Illinois Foundation

The University of Illinois Foundation is authorized by the Board of Trustees of the University as the official private gift fundraising and gift-receipting arm of the University. As such, the foundation is the agency that coordinates solicitations - by both the foundation and the campuses - directed at individuals, corporations, and philanthropic foundations for support of University programmatic needs.

Foundation representatives are available to discuss fundraising proposals with faculty members, to advise them about the feasibility of raising private gifts for particular programs or projects, and to work with faculty or groups to develop appropriate plans for solicitations. The foundation does not, however, seek support for purposes that have not been approved by appropriate campus and University officials. In addition, a staff of specialists can assist prospective donors with wills, trusts, and estate planning as they relate to gifts for the University.

Ombuds Officer

The Ombuds Officer (333-1345) works confidentially, informally, and impartially to assist faculty, staff, and students to resolve problems within the University. The services of the Ombuds Office do not replace the formal grievance procedures outlined by the University.

Bevier Cafeteria

Bevier Cafeteria, located on the second floor of Bevier Hall in the northwest corner, is open for coffee and pastries from 8:30 to 11:00 a.m. and for lunch from 11:30 a.m. to 1:00 p.m. on days when classes are in session (except during the summer session). The cafeteria is a self-supporting business providing experience in quantity food preparation, service, and management for students under the guidance of an instructor, a dietitian, and laboratory assistants.

Child Care Resource Service (CCRS)

The Child Care Resource Service (333-3252) is part of the statewide network of child care resource and referral agencies. CCRS serves Champaign, Douglas, Iroquois, Macon, Piatt, and Vermilion counties and is funded in part by the Illinois Department of Human Services. CCRS is a program of the Department of Human and Community Development and UI Extension at the University of Illinois at Urbana-Champaign. The CCRS provides families seeking child care with a list of local child care options and information on how to select quality care, supports child care providers with training opportunities and resource development, maintains current local data on child care supply and demand, and administers the state subsidy program, which offers financial assistance for child care to qualifying families. In addition, CCRS maintains a list of University of Illinois students interested in babysitting.

 

 

 

 

 

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Faculty and Staff Housing

The University has a variety of furnished and unfurnished apartments that faculty and staff may lease. A brochure describing various types of University-owned apartments, current rates, and application forms is available from the Family and Graduate Housing Office, 1841 Orchard Place, Urbana, or on the Web at www.housing.uiuc.edu. The office can also be contacted by phone (333-5656), fax (244-1200), or e-mail (famhous@admin.housing.uiuc.edu).

Faculty/Guest Housing

Family and Graduate Housing offers furnished two-bedroom apartments as short-term housing accommodations for university guests. These apartments are located at Orchard Downs Apartments, 1.5 miles southeast of campus. Features include: two double beds, kitchen appliances (stove, refrigerator, and microwave), air conditioning, television with basic cable, local telephone service, bed/bath linens, and free on-site parking. The current rate is $45 per night (3-night minimum). For availability and reservations, please contact Family and Graduate Housing at 333-5656, on the web at www.housing.uiuc. edu, or by e-mail at famhous@admin.housing.uiuc.edu.

Hotel/Motel Discount Program

Discount programs for hotel and motel reservations are available to all staff and personnel employed by the University for official University business and for personal business. Hotels and motels are not obligated to provide the discount and may charge regular rates under certain conditions. Discounts depend on the location, time of year, and local management. You can find additional information at www.oba.uillinois.edu/travel. Call 333-3561 for more information.

School of Architecture Building Research Council

The Building Research Council focuses on research, education, and public service concerned with the built environment. Current work concerns investigations of the building envelope, lead-based paint hazards, technical assistance to HUD's Office of Native American Programs, sustainable design, and "green" buildings. The Council offers continuing education courses for architects and building professionals, while also providing publications for the general public that address issues in the design and maintenance of the home. Contact the Council at 1 East St. Mary's Road, Champaign or go to brc.arch.uiuc.edu.

 

 

 

 

 

 

 

 

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